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Hotel Receptionist responsibilities and duties

The Hotel Receptionist is responsible for providing efficient and exceptional service to a wide variety of individuals on a daily basis; including, guests, potential guests, vendor partners and team members.

A key responsibility of this position is to create amazing guest experiences which leave our clients and potential guests feeling assured, settled in and optimistic about the Hotel. These experiences can be delivered through a variety of activities, including: welcoming our guests, extending recognition to loyal guests, providing an accurate and efficient check in/check out process, promoting the Hotel program, assisting guests during their stay with questions or concerns and providing exceptional service to individuals contacting the hotel via phone. Individuals in this role must adhere to the Hotels standards and procedures in order to deliver a consistent guest experience across the brand while complying with all safety, security and quality measures.

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96 llocs de treball de Recepcionista d’hotel a Catalunya

Hotels de Catalunya i Andorra necessiten incorporar recepcionistes d’hotel amb tasques d’atenció al client, gestió de reserves, facturació, check in/check out, atenció telefònica i altres funcions pròpies del lloc de treball. Requisits: Leer más

Trabajo en el extranjero

Seeking an experienced bilingual Spanish-English Hotel Receptionist in Miami

Good news from Miami. Several Hotel receptionist positions open at multiple locations in South and Central Florida.

Applicant must have strong interpersonal and administrative skills.

Key Requirements:

  • Successful history as a front desk agent or related hospitality experience
  • Must have a flexible work schedule
  • Flexible schedule
  • Task-driven individual

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Things to do today in…..the receptionist is here to help.

It is important for a Hotel receptionist to know the agenda of the city where you work at. Traveling has become much more about experiencing local cultures than getting a professional photo with the local big famous monument. Finding cool local hangouts and events for tourists can be difficult, and here is where the hotel receptionist must help. Looking to know everything around your hotel, we recommend to use local event apps that finds for you the best events in your city as easy as a free download and quick click. Then, you will be able to communicate and suggest everything is happening in your city in a more updated frame.

Hotel Receptionist skills list

«We are a boutique hotel located in the heart of downtown Denver. We recently received a «Best Award» from 303 Magazine. We are looking for an energetic Front Desk Agent to join our team.» This is the job description posted recently by a Hotel in Denver, Colorado. But what are the Preferred Qualifications & Skills required to be a Hotel Receptionist?

We want to explore what Hotels expect from any candidate to work at the Front Desk and here is a list of skills that any Receptionist needs to have to be able to build a successful career in a Hotel.



Il nostro Corso di Receptionist di Hotel ti offre la formazione e l´esperienza nel settore alberghiero richiesta per inserirsi, immediatamente, in una posizione come Addetto alla Reception.

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Recepcionist/ Front desk in a touristic apartment company in Barcelona

We looking for students for a full-time internship (min 6 months, desirable 1 year). Please contact our school Admission Office for more information.

You will have the opportunity to join a dynamic and multi-cultural team and develop your customer service and communication skills in an international environment.

Excellent English and Spanish are REQUIRED! Other languages are a plus.

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Europe’s hospitality industry holds a positive trend in 2018

Apart from a few incidents for some, indicators have been on a positive trend since June 2018 for hoteliers overall. The Occupancy Rate (OR) increased by +1.2 points compared to November 2017 and by +1.0 points Year To Date (YTD). Revenue per available room (RevPAR) increased by +4.5% compared to November 2017 and +4.1% at the YTD. The same is true for Average Daily Rates (ADRs), which rose by +2.7% compared to November 2017 and +2.7% YTD.

The 5* hotels posted the best growth compared to November 2017 with +1.4 point for the OR and +5.2% for the ADR leading to a +7.4% increase in the RevPAR. The 3* follows with +1.5 point for the OR, +3.3% for the ADR, and +5.5% for the RevPAR. The 2* and 4* supply also participate in this growth with +4.5% and +3.5% in the RevPAR respectively. Leer más

Find a job in a hotel in Barcelona

If you’re passionate about hospitality, service and guest satisfaction, you’ll fit right into the different hotels in Barcelona, the city of Gaudi and a friendly, dynamic and dedicated workplace. Leer más

Guest Relations officer

Serves as the voice of the customer. This role emphasizes the welcoming of customers in any front office, an important role that every company has to take care of.

It also deals with receiving and resolving of complaints, compliments, service referrals and request and entry of feedback information in the company feedback system. Answers or directs inquiries to appropriate personnel while ensuring the satisfaction of providers and customers through positive interactions. Provides information related to overall questions. Partners with all departments in the company to embrace and encourage customer satisfaction.

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